Computer Forms, Inc. (CFI) Privacy Policy

 

Date Last Updated: September 8, 2005

 
 

Location:

 

Computer Forms, Inc.

 

12111 SW Herman Rd

 

Tualatin, OR 97062

 

CFI: 800-547-8027  CFI for Red Wing Software:  800.458.0158

 

Mailing Address:

 

Computer Forms, Inc.

 

P.O. Box 23456

 

Portland, OR 97281 

 
 

Computer Forms, Inc. www.computerforms.biz is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site www.computerforms.biz. Because this Web site wants to demonstrate its commitment to our users’ privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

 
 
 

By displaying the TRUSTe trustmark, www.computerforms.biz has agreed to notify users of:

 
 

What personally identifiable information CFI collects.

 

What personally identifiable information third parties collect through the Web site.

 

What organization collects the information.

 

How CFI uses the information.

 

With whom CFI may share user information.

 

What choices are available to users regarding collection, use and distribution of the information.

 

What measures CFI takes to protect the information under its control.

 

How users can correct any inaccuracies in the information.

 

If you have questions or concerns regarding this statement, you should first contact Kristie Beiser by email at kbeiser@computerforms.biz or by telephone at 800-547-8027, or in writing at P.O. Box 23456; Portland, OR 97281. If you do not receive acknowledgment of your inquiry, or if your inquiry is not satisfactorily addressed, you should then contact TRUSTe through the http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will serve as a liaison with the Web site to resolve your concerns.

 
 

This CFI Privacy policy discloses the information privacy practices for the website you are currently visiting.

 
 

Privacy Policy Overview

 

Throughout the policy, we refer to information that can identify you as a specific individual, such as your name, phone number, email address, or credit card number, as "personally identifiable information".

 
 

We do not sell, trade or give away your personally identifiable information to anyone.

 

We do not disclose your personally identifiable information to third parties, other than our Credit Card processing company and our shipping companies.

 

Our Credit Card processing company uses your account number to process your orders but does not retain your account number after the transaction is complete.

 

Our shipping agents utilize your address and phone number for shipments but do not retain your personally identifiable information.

 

From time to time we utilize your information to send you marketing oriented email from CFI. All marketing type of communications contains an “OPT-OUT” feature should you not desire to receive any further emails.

 

Computer Forms, Inc. (CFI) Privacy Policy

 

Information Collection & Use

 

Registration

 

In order to use this Web site, you must first complete the registration form and create a user name and password. During registration you are required to give contact information such as name, email address and company information. We use this information to contact you about the services on our site in which you have expressed interest.

 
 

Computer Forms, Inc. is the sole owner of the information collected on www.computerforms.biz. CFI collects personally identifiable information from our users at several different points on our Web site.

 
 

Orders

 

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).

 
 

We use this information for billing purposes and to create and fill your orders. If we have trouble processing an order, we will use this information to contact you.

 
 

We will send you an order confirmation email immediately upon receiving your order; an order acceptance email once your order has been scheduled for printing and/or shipment; and finally a shipment email with tracking information once your order has shipped.

 
 

Surveys

 

From time-to-time we may provide you the opportunity to participate in a survey on our site. If you participate, we will request certain personally identifiable information from you. Participation in a survey is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).

 
 

We use this information to gain feedback about our product quality and satisfaction levels on our service. This information is not shared with any third parties, nor is it linked to your personally identifiable information.

 
 

Communications from the Site

 

Special Offers and Updates

 

We will occasionally send you information on products, services, special deals and promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice/Opt-out” paragraph below.

 
 

Customer Service

 

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

 
 

Information Sharing and Disclosure

 

Personally identifiable information:

 

We DO NOT share Personally Identifiable Information with Third Parties

 
 

Agents

 

We use outside shipping companies to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

 
 

Legal Disclaimer

 

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site

 
 

Choice/Opt-out

 

We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can email us at sales@computerforms.biz, or by telephone at 800-547-8027, or in writing at P.O. Box 23456; Portland, OR 97281.

 
 

If you no longer wish to receive our promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by emailing us at sales@computerforms.biz, or by telephone at 800-547-8027, or in writing at P.O. Box 23456; Portland, OR 97281.

 
 

Log Files

 

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

 
 

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

 
 

We do not link this automatically-collected data to personally identifiable information.

 
 

Cookies

 

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use one session ID cookie on this site. We do not link the information we store in that cookie to any personally identifiable information you submit while on our site.

 
 

We use only a session ID cookie. We use the session ID cookie to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. We do not use persistent cookies on this site.

 
 

If you reject cookies, you may still use our site.

 
 

Links to Other Sites

 
 

The Promotional Product Section of this site contains a link to a promotional products site that is not owned or controlled by CFI. Please be aware that we, CFI, are not responsible for the privacy practices of such other sites.

 
 

We encourage you to be aware when you leave our site and to read the privacy statements of each Web site that collects personally identifiable information.

 
 

Access to Personally Identifiable Information

 

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update or delete it by making the change on our EDIT MY PROFILE page or by emailing us at sales@computerforms.biz, or by telephone at 800-547-8027, or in writing at P.O. Box 23456; Portland, OR 97281.

 
 

Security

 

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All online transactions are handled with industry-standard SSL encryption. When you place an order online, your personal information, checking account information and credit card information are encrypted (scrambled) using this technology before being sent over the Internet. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we use state-of-the-art commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 
 

When you proceed to the online checkout, your browser will automatically be switched to the secure server. This can be verified by the "https" displayed in your browsers address field.

 
 

If you have any questions about security on our Web site, you can email us at privacy@computerforms.biz.

 
 

Changes in this Privacy Statement

 

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.


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Contact Us If you have any questions or suggestions regarding our privacy policy, please contact Kristie Beiser via email at kbeiser@computerforms.biz or by telephone at 800-547-8027, or in writing at P.O. Box 23456; Portland, OR 97281.